Introduction
Welcome to Booked. This privacy policy outlines how we collect, use, protect, and disclose personal information gathered through our website and services.
Information Collection
- Personal Information: We collect personal information such as names, email addresses, and phone numbers when customers register an account on our website, purchase a reservation, or interact with our services.
- Payment Information: Payment details are collected for reservation transactions. This data is processed securely and may be shared with trusted payment processing partners.
- Usage Data: We gather non-personal information like browser type, operating system, and website usage patterns to improve our service. Cookies and Tracking Technologies: Our website uses cookies to enhance user experience and analyze site traffic.
Use of Information
- Reservation Processing: Personal information is used to process and manage reservations.
- Communication: We may use your information to communicate with you about your reservations, services, and promotional offers.
- Improvement of Services: Collected data helps us improve website functionality and customer service.
- Legal Compliance: We may disclose personal information if required by law or in response to legal requests by public authorities.
Data Sharing and Disclosure
- Affiliates and Partners: Information may be shared with restaurant partners and affiliates to fulfill reservation services.
- Service Providers: We engage third-party service providers for functions like payment processing and website analytics, who are obligated to maintain confidentiality.
- Business Transfers: In case of a merger, acquisition, or asset sale, personal information may be transferred.
- Legal Requirements: We may disclose information to comply with legal obligations or protect rights and safety.
Data Security
We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
User Rights
- Access and Control: You have the right to access, update, or delete your personal information.
- Opt-Out: Users can opt-out of marketing communications and limit the use of tracking technologies through their browser settings.
- Data Portability: Upon request, we will provide your data in a usable format.
Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this privacy policy and will notify users of significant changes via our website or email.
Contact Us
For questions or concerns regarding this privacy policy, please contact our customer support team.